• Team Leadership: Lead, motivate, and mentor a team of retail associates, ensuring a positive, productive environment.

• Customer Service Excellence: Provide top-tier customer service, assisting customers with book recommendations and inquiries, creating a welcoming atmosphere.

• Sales & Stock Management: Oversee store operations, including inventory management, sales targets, and stock replenishment.

• Training & Development: Train new staff, offering guidance on best practices, product knowledge, and customer service techniques.

• Store Maintenance: Ensure that the bookstore is organized, clean, and visually appealing at all times.

• Administrative Duties: Assist with scheduling, performance reviews, and maintaining daily operational standards.

Requirements:

• Proven experience in a retail supervisory or leadership role.

• Strong communication and interpersonal skills with the ability to engage with customers and staff.

• Excellent organizational skills and attention to detail.

• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

• Friendly, approachable, and customer-centric attitude.

Why Join Us?

• Opportunities for career development and growth within a well-known brand.

•  Competitive salary, employee discounts, and other benefits.

• Join a team of like-minded individuals who are passionate about literature and great customer service.

“Connecting right talent to work”, CREW is your trusted partner providing holistic end-to-end workforce solutions to help our client businesses grow and help job seekers find great work in industries.

We envision to be the leading recruitment firm of choice for workforce solutions and go-to experts for providing blue-collar recruitment and skilled foreign staffing globally.