Job Responsibilities:

• Ensure accurate data entries are made into the customer and warehouse management systems, keeping records up to date.
• Generate basic reports on inventory, orders, and billing as required, and ensure they are completed on time.
• Monitor and follow up on customer orders to ensure timely delivery, resolving any issues that may arise during the process.
• Communicate with warehouse and logistics teams to ensure orders are fulfilled and shipped correctly.
• Serve as a point of contact for customers, handling inquiries, resolving issues, and addressing concerns professionally.
• Respond to customer emails, calls, and messages, ensuring that all issues are resolved or escalated appropriately.
• Ensure all documentation, paperwork, and filing related to customer orders, billing, and inventory are accurate and completed on time.
• Generate and review billing invoices and assist with inventory reports.
• Work closely with the warehouse and sales teams to ensure smooth operations and resolve any order-related issues.
• Assist in coordinating between departments to ensure that customer service objectives are met and customer satisfaction is achieved.
• Any other duties as assigned by superior.

• Able to communicate with Chinese speaking customer
• Good interpersonal, communication and analytical skills
• Able to work as a team player, pro-active, self-motivated and high sense of responsibility
• Able to work 5.5 days (Saturday is work from home)
• Fast learner, able to adapt to fast paced environment

Benefits

• Medical
• AWS (Subject to performance)

**Shuttle service is provided from/to Joo Koon

**Entry level applicants are welcome to apply

**Training provided

Founded in 2000 and headquartered in Singapore, PLG is the leading provider of end-to-end logistics, freight forwarding, and warehouse management services in Asia. With its global connections and regional networks spanning 16 locations in 10 countries (China, Malaysia, Laos, South Korea, Cambodia, Philippines, Thailand, Indonesia and Germany), PLG provides customised and cost-effective integrated solutions to a client base that spans many industry verticals. For more than two decades, we have been dedicated to delivering fulfilment solutions that connect people and businesses.

In Singapore, PLG owns and manages a 700,000 square feet flagship corporate building and modern warehouse near Singapore's new Mega Seaport at Tuas. Combined with 5 other leased warehouses, PLG manages a massive 1.3 million square feet of warehouse space to service its diversified clientele. PLG Singapore also maintains a number of certifications and accreditations to provide our clients with the highest level of service - which includes zero-GST warehouse licenses from the Singapore Customs.