• Provide hardware and software support; including client life-cycle management and all standard management for the site. Provide requested assistance by end-users from the following channels: assigned tickets, user walk-up and calls, or assigned by the service manager.
• Responsible for installation, configuration and on-going maintenance and usability of desktop / laptop computers, printers, handheld / mobile devices, peripheral equipment and software within established standards and guidelines. software within established standards and guidelines.
• Set up new clients and re-imaging their requests of standard laptops and desktops Dell / Mac.
• Troubleshoot issues with desktops and notebooks including: connectivity, blue screens, viruses and printing for both on- and off-site users; coordinate and schedule with Dell Engineers for on-site break-fix.
• Ability to provide troubleshooting assistance for IT-supported PC issues and local support; DHCP / DNS, Active Directory, wireless/wireless hotspots, printers, viruses, remote access (VPN) and Windows Domain account issues.
• Support experience with Google Enterprise Applications, BOX, Video, WebEx, Zoom and Audio (PDI) Conference.

Interested applicants can send your resume to janeng@recruitexpress.com.sg

Jane Ng Wei Ling

R1104585

Recruit Express Pte Ltd

EA License No: 99C4599

RCB No.: 199601303W