Permanent
56 Kallang Pudding Road
1-3 Years Experience
SGD 2,500-3,200 /Month- Configure and setup end user machines such as desktops and laptops.
- Provide end user support to internal colleagues.
- Diagnose IT issues and escalate to internal IT team or external vendor where necessary.
- Performs 1st tier basic IT support role to support end-users computing needs by adopting standard ITIL processes
- Keeps track/monitor end-to-end change request (CR)
- Assist infrastructure team to gather additional information from end users related to CR
- Keep track of all end-user computing software licenses, assets inventory and accessories/peripherals
- Perform data purging activities as and when requested by clients
Technical Skillset:
- Knowledge of Microsoft desktop operating systems and desktop software
- Windows 7, Windows 8.1 and Windows 10
- Excellent hardware and software problem solving skills
- Ability to seek solutions to problems using one’s own resources
Job Requirements:
- NITEC or higher in Information Technology
- Candidates without working experience are encouraged to apply as well
- Candidate must be able to multi-task and able to work under pressure and manage stress effectively
Tele-centre Services Pte Ltd, a wholly-owned subsidiary of mainboard listed Hai Leck Holdings Ltd was established in 1999. Today, the Company operates a premium call centre with more than 350 employees in Singapore, and pride itself to have major multi-national companies and key government organisations across all industries as its valuable business partners.
Our parent company, Hai Leck Holdings Limited is a leading integrated provider of scaffolding, insulation, painting and engineering services for the utilities, oil and gas industries in Singapore.
Tele-centre attributes its success to the high quality customer service and innovative business solutions provided by its human capital, and its continuous pursuit of excellence in systems and processes.
