Job Description

• Report to Senior Building Executive and receive instructions from Senior Building Executive.
• Monthly rotating duty to take care of East Tower, West Tower and Building Management Office (BMO) Reception Counter and handle various general activities including:
  • Answering incoming telephone calls and attend to walk-in enquiries.
  • Replying to tenants’ email queries/requests.
  • Processing tenants’ requests and/or feedback, generating service requests and work orders in Computerized Management System.
  • Facilitating the booking and use of Conference Centre and Executive Dining, including preparation of Event Display.
  • Handling the issuance of car parking complimentary tickets.
  • Managing the Key Management System to ensure keys are returned on the same day.
• Attend to Tenants’ feedback/complaints.
• Co-ordinate and maintain the building signages and letter boxes.  Facilitate letter box issuance.
• Co-ordinate the opening of vacant units for viewing. Inspect and maintain vacant units in clean and serviceable conditions.
• Inspect building common areas and report any faulty or defects in common areas.
• Check housekeeping cleaners’ attendance, supervise cleaners and inspect building common areas for cleanliness, pest/vectors and etc.
• Supervise term contractors for services (pest control, air freshener, landscaping and others).
• Work closely with Tenants, M&E, Builders/Housekeeping and Security Sections.
• Co-ordinate and distribute circulars/letters and seasonal gifts to tenants.
• Any other duties and responsibilities assigned by the Management from time to time. 
• Perform scheduled and ad hoc overtime duties as required.

Job Requirements

• Minimum GCE 'N/O' level, Higher Nitec in Facilities Management or equivalent.
• Customer service trained with minimum 2 years of customer service experience in retail/hospitality environment.
• Pleasant personality and good interpersonal skills.
• Computer literate.

We would prefer for interested candidates to apply directly through our Career portal at https://singland.darwinbox.com/ms/candidate/careers for a faster and more streamlined application process. Thank you.

Singapore Land Group Limited does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee shall be paid in the event a candidate is hired by our Company where no pre-existing agreement is in place.

Singapore Land Group Limited (SingLand) has played an integral role in shaping Singapore’s real estate landscape and skyline over the past six decades.

Our ambitions find their beginnings in 1963 when two companies were incorporated: Singapore Land and Investment Company Limited (Singapore Land) and United Industrial Corporation Limited (UIC).

CONTINUING A LEGACY

Listed in 1963, Singapore Land was Singapore’s first public-listed property developer. In 1971, UIC was listed, and it acquired Singapore Land in 1990. Through the acquisition, UIC gained a stable of prominent property developments which include Singapore Land Tower, SGX Centre 2, The Gateway and Marina Square.

In a nod to the company’s prolific legacy, UIC was renamed SingLand in 2021. The rebranding also signifies the Group’s renewed commitment to continue the spirit of originality and enterprise that has helped to shape Singapore’s built environment.

Working across a diverse portfolio of real estate including commercial offices, residential and retail properties and hotels, SingLand takes a holistic approach to development. With a large footprint in Singapore and key overseas markets, our commercial assets in Singapore currently include 2.7 million square feet of office space and 1 million square feet of retail space.

We aspire to create places that empower people, businesses and communities to thrive

We are distinguished by our ambition to create inclusive environments that respect the highest sustainability standards and elevate communities towards a better future.

SingLand is a subsidiary of UOL Group Limited. Together, we leverage each other’s strengths to drive sustainable growth for our stakeholders.