Customer Service Executive
Maritec Pte Ltd
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Overview
Permanent
1-3 Years Experience
SGD 2,200-2,400 / Month
Job Description

Job summary:

  • Flexible hours available
  • 1 year of relevant work experience required for this role
  • Expected salary: $2,200 - $2,400 per month

 

We are looking for Singaporean or PR only.

Thank you.

 

Job Responsibilities

  • Handle Sample registration: Weigh in-coming samples, Open samples, arrange documents, take pictures and register samples in the database and store pictures in drive. Same as mentioned for Lube Oil, Grease and Water Samples registration.

  • Co-ordinate with lab for sample sub-out to other labs for samples such as Lube Oil, Grease and water samples.

  • Reporting: reporting of MFTP reports (Whenever needed), Fuel system check reports, Additional test reports as requested by customers, reporting of extended analysis report sent by Lab, reporting Lube Oil, Grease and Water reports.

  • Additional reports like Fuel system check, Lube oil, Grease, Water, Compatibility or any other additional test reports to be prepared manually using the standard templates. Key-in the lab approved results and change or add in the commentary if needed based on the results.

  • Print and file the reports after sending them to customer.

  • Respond to internal and external stakeholders’ inquiries via phone, email, and in-person, providing accurate information and support regarding fuel registration processes and requirements.

  • Provide sales support on customer inquiry for sample collection.

  • Arrange local sample collection and coordinate with logistics department

  • Update Monthly jobs file

  • Any other ad-hoc duties as assigned

Job Requirements
  • Good command of verbal and written communication skills

  • Good interpersonal skills / Team player

  • Customer-focused

  • Organized, Meticulous and good at multitasking

  • Strong sense of integrity and professionalism. 

  • Independent, outcome driven, organized and resourceful 

Company Overview

Maritec Pte Ltd was incorporated in 1999 as a marine fuel and providing expert technical and operational advice for use of the fuels onboard ship to a portfolio of international shipping companies.

 

In June 2020, Maritec was acquired by Centre Testing International Group (CTI Group). The Marine Services Division of CTI Group has been fully integrated with Maritec. As the result of the acquisition and integration, Leverage on the resources and strength of CTI Group, new Maritec is able to provide comprehensive inspection, testing, certification and consultancy services for the assurance of Marine fuel quality and environmental regulatory compliance.

 

Leverage on the resources and strength of CTI Group, Maritec’s operation team consists of hundreds of professionals in the fields of Marine Engineer, Petroleum Engineer, Environment Specialist, Mechanical Engineer, Electronic Engineer, Chemical Engineer, Legal Specialist and Information Technology Specialist to deliver first-class services to the marine customer.

 

Including but not limited:

· Marine Fuel Testing Programme

· Enhanced Fuel Analysis Package

· Bunker Forensic and Extended Analysis

· Fuel System Check

· Bunker Quantity Surveys

· Lube Check Programme

· Ballast Water Analysis

· IHM Preparation and IHM Maintenance

· Responsible Recycling Supervision

· One-stop asbestos solution

 


Sound interesting?
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