• Assess clients' travel needs and recommend suitable travel options and advice.
• Conduct research on destinations, travel options, pricing, requirements, advisories, and reviews.
• Prepare and provide trip proposals and quotations based on client requests.
• Coordinate travel arrangements from start to finish, including ticket booking, accommodation, and transportation ttthrough various booking portals and distribution systems.
• Provide travelers with necessary information and travel documents.
• Ability to tour lead with clientele onsite/overseas
• Address any unexpected issues, feedback, and ensure appropriate resolutions.
• Maintain and update digital client records.
• Foster relationships with key contacts and points of contact.
• Collaborate with relevant departments on billing and payment tasks, including invoicing, account statements, accounts receivable, and refunds.
• Strive to meet revenue and profit targets.
• Facilitate onsite meetings with clients and vendors.
• Proven experience as a Travel Consultant handling both independent and group travel.
• Proficient in travel software, including Travel Reservation Systems and Global Distribution Systems (GDS) like Sabre.
• Strong command of English.
• In-depth knowledge of various travel types, including domestic and international, business and leisure, group.

Employer questions

Job Requirements : 

• Minimum Diploma in Tourism will be an added advantage
• Minimum 1 year relevant experience

Desirable

• Ability to effectively in other languages.

Others

• 5 days work week (0845 hrs till 1815hrs)
• May be required to work during weekends occasionally for events 
• Work Location : Gul Circle (nearest MRT station : Joo Koon)

Founded in 1974, Woodlands Transport is one of the largest private transport fleets in Singapore today. With over 1000 vehicles on the roads daily, we are constantly driving towards providing our customers with the best in efficiency, comfort and safety.