EASE - Desktop Support Engineer

Desktop Support Engineer

Percept Solutions Pte Ltd

Posted 22 days ago | 2 applicants

Overview

Contract

Paya Lebar Square

1-3 Years Experience

SGD 2,500-3,800 /Month

Job Description

Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels.
Perform troubleshooting for client platform related problems
Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
Provide timely status updates to relevant parties.
Perform service request related to client platforms.
Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
Involve in client platform implementation/upgrade project.

Job Requirements

Minimum 1 year relevant experience in providing desktop support
Proficient in Microsoft Windows / Windows XP / Microsoft Office
Experience in providing desktop support to senior management

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Company Overview

We are a technology services company with an experienced team focused on delivering dynamic and flexible solutions to enhance our clients' ability to achieve their tactical and strategic business objectives. Our ecosystem allows us to collaborate, innovate, disrupt, and evolve with our partners and clients in the rapidly changing technology landscape. We bring together an experienced team, visionary leadership, strategic partnerships, regional reach, and a uniquely defined service model to deliver best-in-class services for our clients.

Please visit https://percept-solutions.com/ for more information.

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