Join the PC Dreams Group as an OmniChannel Sustainability Sales Executive andplay a crucial role in driving our mission forward. As a key member of our team, you'lloversee all aspects within a specific category.We seek a passionate individual with a good understanding of Information andCommunications Technology (ICT) devices. You will be responsible for managing the sales and acquisition of devices, ensuring seamless operations and exceptional customer experiences.

Key Responsibilities:

1. Sustainability Advocacy, Buyback & Customer Engagement
● Educate customers on sustainability-driven purchases, trade-ins, and buyback programs, promoting awareness of zero e-waste initiatives.
● Manage buyback transactions, assisting customers in valuing and trading their used devices while ensuring alignment with pricing models.
● Collaborate with retail teams to enhance buyback workflow and maintain competitive pricing strategies.
● Serve as the primary point of contact across retail and digital channels, delivering seamless customer experiences.
● Communicate effectively in English and Chinese to support diverse audiences and tailor engagement based on local consumer behavior.

2. Sales & Product Advisory
● Guide customers in selecting pre-owned and refurbished electronic devices, ensuring informed and sustainable purchasing decisions.
● Handle inquiries on device upcycling, refurbishment, and trade-in valuations across both physical stores and digital platforms.
● Maintain deep product knowledge and ensure operational compliance with ISO 9001 (Quality Management Systems) and ISO 27001 (Information Security Management Systems).
● Support sales teams in driving retail and wholesale performance while integrating buyback services into broader sales strategies.

3. Digital & Social Media Sales Operations
● Utilize omnichannel strategies to engage customers via social media, messaging tools, e-commerce platforms, and marketplace listings.
● Facilitate buyback program promotions through digital campaigns and online engagement tools, ensuring visibility and accessibility.
● Oversee digital order fulfillment, coordinate logistics, and ensure smooth transactions across all retail channels.
● Track retail trends and buyback success metrics using data analytics to refine digital sales approaches and optimize product offerings.
● Leverage digital tools, including Excel, Google Sheets, messaging platforms, and CRM systems, to enhance operational efficiency and reporting.

Work Details
● Work Week: 5.5 days
● Work Hours: 11:00 AM – 8:00 PM
● Work Location: 200 Victoria St #03-25/26, Bugis Junction, Singapore 188021

Qualifications & experience:
● Diploma or Degree in Business, Sales, Retail Management, or a related field.
● Experience in retail sales, e-commerce, or customer service, ideally within the consumer electronics sector.
● Strong understanding of buyback programs and their role in driving circular economy initiatives.
● Knowledge of omnichannel retail operations, including digital commerce and social media engagement.
● Proficiency in English and Chinese to accommodate diverse customer interactions.
● Ability to ensure compliance with ISO 9001 & ISO 27001, maintaining quality standards and data security integrity.
● Understanding of local consumer behavior and purchasing trends.
● Proficiency in digital tools, such as Excel, Google Sheets, and messaging platforms, for sales operations.
● Passion for sustainability and commitment to promoting eco-friendly business practices.
● Excellent communication and interpersonal skills to engage customers and partners effectively.
● Ability to adapt to a fast-paced retail environment while delivering exceptional service.

Who We Are

myhalo is a  zero e-waste sustainability tech platform for users to upcycle, rescue and adopt  digital devices. We want to reduce e-waste through education and  collaboration with government, education institutions, information & communication technology industry, tech community, partners, retailers and enterprises. Our mission is to build a community that embraces a zero e-waste lifestyle.

What We Offer

At myhalo, you’ll be given the chance to start your career in the purposeful

Sustainability and e-Waste space. As local pioneers of ICT e-waste reduction in Singapore, joining us gives you the opportunity to:

1. Work with a team that is passionate about the environment
2. Spread awareness on the harms of e-waste
3. Help cultivate a like-minded community that embraces a zero e-waste lifestyle